Terms of Use
These Terms of Use (“Terms”) are an agreement between you and KLOE LLC, a United States limited liability company (“KLOE”, “we”, “us”), for the use of the Invoice Box mobile app and its related services (“the app”). By downloading or using the app you agree to these Terms. If you do not agree, do not use the app. Our Privacy Policy explains how we handle data.
1. The app
Invoice Box lets you create, store and send invoices and quotes, keep a list of customers and items, record payments you receive and see simple reports. You do not need to sign up: the app creates an anonymous account for your device. Your data is stored on our servers and cached on your device so that most features work offline.
You must be at least 18 years old (or the age of majority where you live) and able to enter into a contract to use the app. The app is meant for business and professional use.
2. License
We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, for your own business purposes, in line with these Terms and the rules of the store you downloaded it from. You may not copy, modify, resell, rent or distribute the app, reverse-engineer it (except where the law allows this despite this restriction), or remove our notices. The app, its design, its templates and its code belong to KLOE or its licensors; these Terms do not give you any ownership of them.
Apple devices
If you downloaded the app from the Apple App Store, the Licensed Application End User License Agreement published by Apple (the “Apple Standard EULA”) also applies. If the Apple Standard EULA and these Terms conflict regarding your use of the app on Apple devices, the Apple Standard EULA prevails to the extent of the conflict. As stated there, these Terms are between you and KLOE, not Apple; Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is a third-party beneficiary of these Terms with the right to enforce them against you.
3. Subscriptions
Some or all features require a paid subscription (“Invoice Box Pro”). The following applies to subscriptions bought in the app:
- Price and length. The available plans (for example monthly or yearly), their price in your currency and their length are shown in the app before you buy. Prices may include taxes depending on your country.
- Billing. Payment is charged to your Apple ID or Google Play account when you confirm the purchase. Apple or Google processes the payment; we never receive your card details.
- Automatic renewal. Your subscription renews automatically at the end of each period for the same length and at the then-current price, unless you cancel it at least 24 hours before the end of the current period. Your account is charged for the renewal within the 24 hours before the current period ends.
- Managing and cancelling. You can manage or cancel your subscription in your store account settings: on iPhone, Settings → your name (Apple ID) → Subscriptions; on Android, Google Play → profile icon → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription. After cancelling, you keep access until the end of the period you already paid for.
- Free trials. When a free trial is offered, its length is shown before you start it. Unless you cancel at least 24 hours before the trial ends, it automatically converts into a paid subscription and you are charged. If you buy a subscription during a free trial, any unused portion of the trial is forfeited.
- Refunds. Purchases are handled by Apple or Google under their refund policies. Ask them for a refund (Apple: reportaproblem.apple.com; Google: through Google Play). We cannot issue refunds for store purchases ourselves, except where the law requires otherwise.
- Price changes. If the price of your subscription changes, Apple or Google will notify you in advance as their rules require, and where required ask for your consent.
- Restoring. If you reinstall the app or change devices, use “Restore purchases” in the app with the same Apple or Google account.
4. Your content and your responsibility
You keep all rights to the information you enter (business details, customers, items, invoices, quotes, payments, logo: “your content”). You give us permission to store, copy and process your content only as needed to provide the app to you (for example to sync it, back it up and show your logo on your documents).
You are responsible for your content and for how you use the documents you create. In particular:
- We are not tax, accounting or legal advisers. The app performs calculations based on the prices, tax rates and discounts you enter. It is up to you to make sure your invoices and quotes are correct and include what the law of your country requires (such as tax IDs, numbering, tax rates and wording).
- The app does not file anything with any authority. It does not submit taxes, tax returns or electronic invoices to any tax authority or government system. In countries that require official electronic invoicing (for example CFDI in Mexico, or similar systems in other Latin American countries and parts of Europe), a PDF from the app may not be a valid tax invoice on its own. You must meet those obligations separately.
- Record keeping. Many countries require businesses to keep invoices for several years. Although we keep your data on our servers, you are responsible for keeping the records the law requires of you (for example by saving or sharing your PDFs).
- Your customers’ data. You must have the right to enter and use your customers’ personal data and must comply with the privacy laws that apply to you.
5. Processing of your customers’ data
For personal data about your customers that you enter in the app, you are the controller and KLOE is your processor (service provider). KLOE will: process it only to provide the app and according to your instructions given through the app; ensure that people authorized to access it are bound by confidentiality; apply the security measures described in the Privacy Policy; use only the subprocessors listed in the Privacy Policy (and tell you of changes by updating that list); help you respond to requests from individuals and meet your security obligations, as far as reasonably possible; notify you without undue delay of a personal data breach affecting your content; delete your content at the end of the service when you ask us to (except where the law requires us to keep it); and make available the information reasonably needed to show compliance with these commitments. KLOE will not sell this data or use it for its own purposes.
6. Acceptable use
You agree not to:
- use the app for fraud, fake invoices, money laundering, tax evasion or any other illegal purpose;
- upload content that infringes others’ rights (for example a logo you are not allowed to use) or that is unlawful;
- try to access other users’ data, probe or break our security, or overload or disrupt our servers (for example with automated requests);
- reverse-engineer, scrape or copy the app or its templates to build a competing product;
- resell or share access to the app beyond your own business.
7. Availability, offline use and your data
The app needs an internet connection the first time it opens. After that, most features work offline and your changes sync when you are back online (changes made offline are kept on the device for up to 30 days). We work to keep the service available but do not guarantee it will be uninterrupted or error-free; we may need to pause it for maintenance, updates or reasons outside our control. We may change, add or remove features over time.
Your account is tied to your device. The app does not currently offer sign-in with email, Apple or Google, so if you uninstall the app, reset or lose your device, you may lose access to your data in the app (on Android always, on iPhone in some cases). Keep copies of the documents you need.
8. Ending these Terms
You can stop using the app at any time and ask us to delete your account and data by emailing [email protected]. Remember to cancel any subscription in your store account; deleting your data does not cancel it.
We may suspend or end your access if you seriously or repeatedly breach these Terms, if required by law, or if we stop offering the app. Where reasonable, we will give you notice and a chance to export your documents first. If we discontinue the app entirely, we will give reasonable advance notice. Sections that by their nature should survive (such as 4, 9, 10 and 11) survive the end of these Terms.
9. Disclaimers
We build the app carefully, but it is provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties such as merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the app will meet every requirement of your business or country, or that calculations based on data you enter are suitable for your tax situation. Nothing in these Terms excludes warranties or rights that cannot be excluded under the law that applies to you, including consumer protection laws.
10. Limitation of liability
To the extent permitted by law, KLOE will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the app. Our total liability for any claim relating to the app is limited to the greater of (a) the amount you paid for the app in the 12 months before the claim and (b) USD 50. These limits do not apply to liability that cannot be limited by law, such as liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.
11. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, and applicable U.S. federal law, without regard to conflict-of-law rules. Before going to court, please contact us so we can try to resolve the issue informally. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts where that law allows.
12. Changes to these Terms
We may update these Terms, for example when we change features or when the law changes. We will update the effective date and, for important changes, tell you in the app or on this page before they take effect. If you keep using the app after a change takes effect, the new Terms apply; if you do not agree, stop using the app and cancel your subscription.
13. Other terms
If a part of these Terms is found unenforceable, the rest stays in effect. Not enforcing a right is not a waiver of it. You may not transfer these Terms without our consent; we may transfer them to a successor of our business. These Terms, together with the Privacy Policy and, on Apple devices, the Apple Standard EULA, are the whole agreement between you and us about the app.
14. Contact
KLOE LLC (a Wyoming limited liability company)
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: [email protected]